Notice Concerning Delivery Delays

Thank you for using Puracole!

Due to a change in delivery address, delivery was suspended from May 24 to May 31.
We have resumed deliveries from June 1,
We have received many requests for deliveries, and the entire management staff is working hard to respond to them, but there is currently an 10-14 day delay in deliveries compared to normal.
We apologize for any inconvenience this may cause to our customers who are anxiously awaiting the arrival of their prizes.

As an apology, all customers who made delivery requests during the following period will receive 3 play tickets.

We hope you enjoy your Puracole and await the arrival of your prizes.

We expect the delivery delay to be back to normal around June 18.
We apologize for any inconvenience this may cause, and we will do our best to resolve the delay!


■Period covered
From June 1, 2024 to June 10, 2024 at 10:00（Japantime）

■Who is eligible
Customers who made delivery requests during the above period
Customers who have already had their parcels delivered to the post office by us are not eligible for this service.

■Distribution
3 play tickets

※Tickets valid until June 17, 24:00 (Japan time)
※Please note that the tickets will automatically disappear after the expiration date.

We will continue to do our best to ensure that all Puracole customers can enjoy the service and make use of it in a pleasant and comfortable manner!


If you have any questions, please do not hesitate to contact our support.
Our dedicated staff will respond quickly, kindly, and politely.


Puracole Management Team